Terms and Conditions
The following are the terms and conditions (the "Terms") for the use of the Opal Software web site (the "Site"), Opal Software Services, and related material.
1. General
With each visit to the Site you signify your agreement to these Terms.
These Terms were last modified on February 06, 2024.
Opal Software Inc. and its suppliers own the Opal Software trade name, brand and trademark and websites. Hereafter, Opal Software means Opal Software Inc.
Opal Software Material is defined as any intellectual property, legal materials, documents, web pages, software, products, web links, email, information, or any other materials provided by or previously provided by Opal Software or the Site, including any portion thereof. Opal Software Services is defined as any Opal Software service.
If you do not wish to be bound by these Terms, you are not granted authority to use or access the Site or Opal Software Material.
2. Use of Opal Software Material and Opal Software Services
A. Generally
You agree not to use any Opal Software Material and Opal Software Services for any purpose which is against any law in your jurisdiction or for any purpose which would not give full effect to the Terms even if that purpose is otherwise allowed under the Terms.
Final Document is defined as the finished legal document for legal document products or other document created through the use of a Opal Software product. You are granted a Licence when you enter into a free trial, have a subscription or pay for access to a product.
Any paid or Free Trial Licence granted is subject to the Terms and entitles you to:
- use Final Documents of the products as specified by the Terms only.
- make five electronic copies of each Final Document for your personal use.
- make necessary mechanical copies (e.g. printed or photocopied) of the Final Documents for your personal records and as required for completion of the specific transactions for which the Final Documents are intended.
3. You may end a Licence in the manner specified on the order page, your account area or the help documentation.
Opal Software retains the right to cancel any sale or Site access at any time, in which case you will only be charged for the time the sale or Site access was in effect. Your Licence is valid for the country of the document that you select when you purchase your Licence. You will be charged in the currency of that country.
If you are not a party in transactions in which a Final Document is used or if you obtained the Final Document under a free trial, you are not allowed to enter into new transactions using the Final Document starting one month after the expiry of the corresponding product access time period.
To access products, you must provide credit card details to Opal Software as required by the Site. Opal Software will charge credit cards in accordance with displayed pricing in return for access to products and lawful services and if free trials are not canceled before the specified time period. Payments made to Opal Software are processed through either Opal Sofrware Inc. or Opal.
Subject to these Terms, if you are evaluating the Site strictly as a potential customer or to participate in our affiliate program, you are granted a licence to evaluate the Site for that purpose only.
4. Legal Advice, Information and Decision Making Responsibility
Opal Software is not a law firm and does not provide Legal Advice (as defined below). Your use of Opal Software Material or any Opal Software Services does not create a solicitor-client relationship between you and Opal Software.
You agree that all decisions you make on legal matters are your full responsibility and you agree to retain legal counsel licensed to practice in your jurisdiction regarding any legal issue of enough importance to reasonably require it.
You agree that Opal Software does not provide Legal Advice. If you receive any communication from Opal Software, its agents, its employees or any other associated entity, which is Legal Advice, you agree that it is NOT a communication authorized by Opal Software and you agree to immediately delete and disregard it.
Except as expressly provided in these Terms, you agree to accept full responsibility for determining the value of and for any use you make of Opal Software Material, and for obtaining any needed assistance from a properly licensed attorney to assess the value of and appropriate uses for any Opal Software Material.
For the purposes of these Terms, Legal Advice is defined to include the following:
- any legal related communication, work or service which, under the governing law of your jurisdiction, is only allowed to be performed by or under the supervision of a properly licensed attorney;
- advice on which legal document or documents you need or are best for your situation;
- determining the legal consequences that will or could result from how you have created your legal document;
- whether you have included inappropriate, conflicting, or ambiguous information in your legal documents;
- whether you have omitted any necessary provisions or details from your legal documents; and
- whether you require any additional legal documents or legal procedures.
5. Programs
Opal Software retains the right to make changes to its Affiliate Program or other programs as it sees fit.
Detailed Affiliate Program Terms and Conditions can be found at Affiliate Program Terms and Conditions
6. Restrictions
To the maximum extent allowable under applicable law, except as explicitly identified in these terms, you agree not to publish, re-publish, lend, licence, give away, look at the software source code, modify the software source code, post to an Internet web site, or use in an automated system any Opal Software Material nor will you utilize Opal Software Material in any way for the creation of an automated system or website, nor will you allow or assist a third party to do so.
You agree to only use Opal Software Material and the Site as a customer.
Licences granted are subject to these Terms, and are non-exclusive, non-transferable, and revocable.
The EULA document may be distributed on the internet without time limit by licensed Opal Software customers as part of a materially non-legal package adding significant value.
The rights granted under these Terms are granted to you only.
If you are an organization, a purchase allows one individual within your organization to exercise the rights granted by these Terms. If multiple individuals within your organization require access, there must be a purchase for each individual. The appointed individual may not be changed.
Opal Software retains the right to prohibit organizations, groups, or individuals, or yourself from using its websites or Opal Software Material or Opal Software Services at its discretion.
7. Assignment
This agreement cannot be assigned.
8. Intellectual Property
All copyright, trade marks (including its distinguishing guise and/or trade dress), and other intellectual property rights (registered and unregistered) of Opal Software Material belong to Opal Software and its suppliers. Opal Software reserves all of its rights in the Opal Software Material. Nothing in the Terms grants you a right or licence to use any intellectual property rights owned or controlled by Opal Software or any other third party except as expressly provided in these Terms.
In addition, Opal Software Material, contains information and intellectual property that is selected and organized by Opal Software and represents significant work made by Opal Software. Nothing in the Terms should be construed as granting any licence or right to use any Opal Software Material or intellectual property displayed or used in any Opal Software Material except as expressly provided in the Terms.
You agree to the following:
- the Opal Software Material is the property of Opal Software and its suppliers;
- you will not use the Opal Software Material for any purpose other than is expressly permitted in these Terms;
- you will not distribute in any medium any Opal Software Material without Opal Software prior written authorization or as expressly provided these Terms.
- any distribution or past distribution of any Opal Software Material that violates these Terms is subject to liquidated damages in an amount equal to that which would be payable by a copyright infringer for knowingly copying a work, and based on each page of any website which uses Opal Software Material being a separate work under the Copyright Act and each access of a page of a website by a customer being a separate publication of a work.
- Opal Software shall have the right to represent its suppliers in any dispute.
9. LIMITED WARRANTIES
Except as expressly provided in these Terms, to the maximum extent permitted under applicable law, Opal Software Material and Opal Software Services are provided "as is" without any kind of warranty.
You accept full responsibility for determining whether Opal Software Material and Opal Software Services are suitable for any particular purpose and for protecting yourself against any possible consequential damages.
Opal Software does not authenticate users' signatures or identities. Opal Software electronic signature functionality does not track IP addresses, include digital certificates, use a certification authority nor any other third party verification. You accept full responsibility for determining whether an electronic signature is suitable for any particular purpose.
Except as expressly provided in these Terms or where prohibited by law, we are not responsible for any loss, injury, claim, liability, damage, or consequential damage related to your use of Opal Software Material and Opal Software Services, or for inaccessibility of Opal Software Material and Opal Software Services whether from errors or omissions in the content of Opal Software Material and Opal Software Services or any other linked sites or for any other reason. Use of Opal Software Material and Opal Software Services is at your own risk.
Opal Software does not represent or warrant that Opal Software Material, the Site or any linked sites are free of any harmful materials.
10. Maximum Liability
Except as expressly provided in these Terms or where prohibited by law, the maximum liability of Opal Software is the amount paid to Opal Software by the customer; however, where Opal Software has provided a service, the maximum liability of Opal Software for any Opal Software Services is the portion of the amount paid to Opal Software by the customer specifically for the Opal Software Services as calculated by Opal Software.
11. Guarantees and Refunds
All guarantees are subject to any limitations specified in any Opal Software Material. Guarantees are only available to customers who paid on the product before the guarantee is claimed and are not available on free promotions. For a guarantee to apply to a product, it must be explicitly promoted in Opal Software Material for that product at the time of payment. A customer is only entitled to one Guarantee claim relating to one Guarantee category of one product. Should a customer accept a Guarantee related payment from Opal Software, they waive their right to any additional claims against Opal Software regarding any Guarantee unless otherwise agreed to in writing. Opal Software has no obligation to refund one time purchases.
The following additional restrictions apply to the Guarantees payments for mistakes:
- The mistake must be in the wording of the legal document and not in other text;
- The customer was the first person to mention that mistake for that Guarantee category;
- Guarantees only apply to Opal Software mistakes, not to customer mistakes; and
- We are only required to pay a customer once for a mistake no matter how many mistakes they may bring to our attention.
12. A. Free Trial Refund Policy
The terms and conditions of the offer will govern any free trials. Opal Software has no obligation to refund for free trials properly converted to paid product access.
B. Annual Subscriptions and Renewals
Opal Software has no obligation to refund renewals unless you notify us before your renewal date that you want to cancel. Annual subscriptions are subject to a refund within 30 days of initial purchase.
13. Client Privacy
You consent to Opal Software using your personal information according to its Privacy Policy that can be found at our Privacy Policy.
14. Terms and Headings
All of the Terms are valid regardless of the heading. To the maximum extent possible under law, the Terms take precedence over any conflicting Opal Software Material should it be judicially found that the conflicting Opal Software Material is legally relevant to this Agreement under law.
15. Indemnification
Except where prohibited by law, you agree to indemnify and hold Opal Software, its directors, officers and employees, harmless from any actions, claims, losses, damages, liabilities and expenses including legal fees, asserted by any third party due to or arising out of your use of the Site or Opal Software Material or Opal Software Services.
16. Governing Law
Except where prohibited by law, the Terms are governed by the laws of the Province of British Columbia, Canada. Except where prohibited by law, you irrevocably attorn to the exclusive jurisdiction of the courts of Vancouver, Alberta, Canada.
17. Binding Arbitration
Subject to exceptions specified herein, if you and Opal Software are unable to resolve any dispute by informal negotiations, then any resolution of this dispute will be conducted exclusively by binding arbitration.
A request for appointment of an arbitrator must be made in writing. Upon receipt of the written request, Opal Software will have 90 days to choose and appoint an independent and impartial arbitrator. The arbitration will be held in the City of Vancouver, BC, Canada.
The cost of the binding arbitration proceedings and any proceeding in court to confirm or to vacate any arbitration award, including, without limitation, reasonable attorneys' fees and costs, will be borne by the unsuccessful party and will be determined and awarded by the arbitrator.
Exceptions to the use of binding arbitration are as follows: Opal Software may bring forth a lawsuit, without using binding arbitration, should the lawsuit involve intellectual property infringement or injunctive relief. Also, either party may use small claims court.
18. Class Action Waiver
You will not seek to have the dispute heard as a class action, private attorney general action or in any other proceeding in which either party acts or proposes to act in a representative capacity. Arbitration or any other proceeding to resolve any dispute, in any forum, will be conducted solely on an individual basis and not combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.
19. Modification of the Terms
Except that you must be informed in a reasonable manner regarding any pricing increase, Opal Software may, in its sole discretion, change these Terms at any time. Other terms and conditions are only valid when signed in writing by an authorized Opal Software officer.
20. Severability
If any term, covenant, condition or provision of these Terms is held by a court of competent jurisdiction to be invalid, void or unenforceable, such provision is to be excluded to the extent of such invalidity or unenforceability and all other provisions will remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable provision will be deemed replaced by a provision that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable provision.
21. Waivers
No failure or delay, on the part of Opal Software, in exercising any right or power under these Terms will operate as a waiver of such right or power.
22. Whole Agreement
Except as explicitly set forth in this agreement, these Terms, the pricing displayed on the Site, the Site's Disclaimer, and, if you are an affiliate, the Affiliate Program Terms and Conditions, constitute the whole agreement between you and Opal Software Inc. notwithstanding any:
- Opal Software Material other than this Agreement,
- communication between you and Opal Software, including telephone, email and online chat assistance, or
- announcements, newsletters or promotional materials from Opal Software.